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Emma Humphries
Avoiding the Petard: Triage at Scale in Firefox Quantum
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The bug that could had sabotaged a year of work on Firefox didn't slip into production because of the efforts of engineers, program managers, and management to triage bugs. But how do you triage 9,000 bugs over the course of a three month release cycle and not burn out? How do you measure hotspots? And how do you make it sustainable? The Firefox team's bugmaster, Emma Humphries, reports on what one of the largest and longest-lived open source projects learned while building this milestone version of the beloved web browser.