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Site updated at 2017-06-18 17:09:07 UTC

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FAQ
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<p>This is a community curated list of frequently asked questions (FAQ) about the installation, setup, and usage of Home Assistant.</p>
<h2><a class="title-link" name="configuration" href="#configuration"></a> Configuration</h2>
<h3><a class="title-link" name="my-component-does-not-show-up" href="#my-component-does-not-show-up"></a> My component does not show up</h3>
<p>When a component does not show up, many different things can be the case. Before you try any of these steps, make sure to look at the <code class="highlighter-rouge">home-assistant.log</code> file and see if there are any errors related to your component you are trying to set up.</p>
<p>If you have incorrect entries in your configuration files you can use the <code class="highlighter-rouge">check_config</code> script to assist in identifying them: <code class="highlighter-rouge">hass --script check_config</code>.</p>
<h2><a class="title-link" name="installation" href="#installation"></a> Installation</h2>
<h3><a class="title-link" name="distutilserrorsdistutilsoptionerror-must-supply-either-home-or-prefixexec-prefix----not-both" href="#distutilserrorsdistutilsoptionerror-must-supply-either-home-or-prefixexec-prefix----not-both"></a> distutils.errors.DistutilsOptionError: must supply either home or prefix/exec-prefix – not both</h3>
<p>This is a known issue if you’re on a Mac using Homebrew to install Python. Please follow <a href="https://github.com/Homebrew/brew/blob/master/docs/Homebrew-and-Python.md#note-on-pip-install---user">these instructions</a> to resolve it.</p>
<h3><a class="title-link" name="libyaml-is-not-found-or-a-compiler-error" href="#libyaml-is-not-found-or-a-compiler-error"></a> libyaml is not found or a compiler error</h3>
<p>On a Debian system, install the Python 3 YAML library by <code class="highlighter-rouge">sudo apt-get install python3-yaml</code>.</p>
<h3><a class="title-link" name="no-module-named-pip" href="#no-module-named-pip"></a> No module named pip</h3>
<p><a href="https://pip.pypa.io/en/stable/">Pip</a> should come bundled with the latest Python 3 but is omitted by some distributions. If you are unable to run <code class="highlighter-rouge">python3 -m pip --version</code> you can install <code class="highlighter-rouge">pip</code> by <a href="https://bootstrap.pypa.io/get-pip.py">downloading the installer</a> and running it with Python 3:</p>
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<pre class="highlight"><code><span class="gp">$ </span>python3 get-pip.py
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<h3><a class="title-link" name="pip3-command-not-found" href="#pip3-command-not-found"></a> pip3: command not found</h3>
<p>This utility should have been installed as part of the Python 3.4 installation. Check if Python 3.4 is installed by running <code class="highlighter-rouge">python3 --version</code>. If it is not installed, <a href="https://www.python.org/getit/">download it here</a>.</p>
<p>If you are able to successfully run <code class="highlighter-rouge">python3 --version</code> but not <code class="highlighter-rouge">pip3</code>, install Home Assistant by running the following command instead:</p>
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<pre class="highlight"><code><span class="gp">$ </span>python3 -m pip install homeassistant
</code></pre>
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<p>On a Debian system, you can also install python3 by <code class="highlighter-rouge">sudo apt-get install python3</code>d and pip3 by <code class="highlighter-rouge">sudo apt-get install python3-pip</code>.</p>
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